Terms & Conditions

1. About Vimanthan

Vimanthan is a mental health platform intended to make it easier to explore experiences, understand mental health concepts, access supportive resources, and connect with mental health professionals.

Our website may include:

• Information about mental health and emotional wellbeing
• The Vimanthan Mental Health Explorer
• Self-reflection and wellbeing tools
• Information about therapists and therapy services
• Therapy discovery or introductory calls
• Appointment scheduling
• Contact and enquiry forms
• Workshops, events or other services introduced from time to time

The specific Services available may change over time.

2. Not a Diagnostic or Emergency Service

Vimanthan's educational resources and self-exploration tools are not a substitute for professional assessment, diagnosis, treatment, or medical advice.

In particular, the Mental Health Explorer is designed to help you find language for experiences and learn about possible mental health concepts. Finding a topic that sounds similar to what you are experiencing does not mean that you have that condition. Similar experiences may have different psychological, medical, situational, or other causes.

Do not use information on Vimanthan to self-diagnose, diagnose another person, change medication, discontinue treatment, or make an urgent medical decision.

3. Therapy Services

Therapy services made available through Vimanthan are provided by appropriately qualified mental health professionals or providers associated with Vimanthan, as applicable.

A therapist-client relationship is established through the applicable therapy arrangement and is not created merely because you browse the website or use an educational tool.

The availability of therapists, session formats, locations, fees, timings, and services may vary. Vimanthan currently offers online sessions across India and offline sessions in Bangalore, subject to therapist availability and the applicable service arrangement.

4. Discovery Calls

Vimanthan may offer a free introductory or discovery call. The current website describes this as a 20-minute call intended to understand what brings you to Vimanthan and help determine an appropriate next step.

A discovery call:

• Is not a substitute for therapy or clinical assessment
• Does not guarantee acceptance into therapy
• Does not establish a diagnosis
• Does not guarantee that a particular therapist will be available
• May be subject to schedule availability

Information you provide during a discovery call will be handled in accordance with our Privacy Policy.

5. Appointments and Cancellations

Appointments are subject to availability.

Where appointments are scheduled through a third-party scheduling provider, including Calendly, the scheduling provider's applicable terms and privacy practices also apply.

You are responsible for providing accurate contact and appointment information.

If you need to cancel or reschedule an appointment, please use the available rescheduling mechanism or contact Vimanthan as soon as reasonably possible. Any cancellation, rescheduling, or refund terms applicable to a paid service, workshop, or session will be communicated at the time of booking or purchase.

6. Workshops and Paid Services

Vimanthan may offer workshops, events, programs, or other paid services. Before purchasing a paid service, users will be provided with the applicable price, service description, date and time, delivery format, cancellation terms, refund terms, and other material conditions.

Once a purchase is made, the terms displayed at the relevant checkout or registration page will apply.

7. Your Responsibilities

When using Vimanthan, you agree to:

• Provide information that is accurate to the best of your knowledge
• Use the website only for lawful purposes
• Respect therapists, staff, other users, and workshop participants
• Not impersonate another person
• Not attempt to gain unauthorised access to the website or its systems
• Not interfere with the website's operation or upload malicious code
• Not use Vimanthan to harass, threaten, or harm another person
• Not misuse any communication, therapy, workshop, or community feature

8. Mental Health Explorer

The Mental Health Explorer is an informational resource. It may include topics such as anxiety, depression, ADHD, panic attacks, burnout, emotional numbness, relationship difficulties, overthinking, and other mental-health-related experiences.

The information is intended to help users understand terminology and possible patterns. It should not be treated as a clinical assessment. Where external sources are provided, they are included for further reading. Vimanthan does not necessarily endorse every third-party website or resource linked from the Explorer.

9. User-Generated Content and Interactive Tools

Vimanthan may introduce interactive features that allow users to enter text or other information, including reflective or expressive tools.

Unless expressly stated otherwise, submitting information to a website feature does not mean that Vimanthan will treat it as a confidential therapist communication. Users should avoid entering highly sensitive personal information into tools unless the feature specifically explains how such information is handled.

Vimanthan may limit, suspend, or discontinue any interactive feature where necessary for safety, security, technical, or operational reasons.

10. Intellectual Property

Unless otherwise stated, the Vimanthan website, including its branding, logo, text, graphics, design, original illustrations, layout, and other original materials, belongs to Vimanthan or its licensors.

You may access and use the website for personal, non-commercial purposes. You may not reproduce, copy, modify, distribute, sell, publicly display, reverse engineer, or commercially exploit Vimanthan's materials without prior written permission.

11. Third-Party Services

Vimanthan may use third-party services for appointment scheduling, hosting, communications, payment processing, analytics, security, email delivery, and technical infrastructure.

Your use of a third-party service may also be subject to that provider's own terms and policies. Vimanthan is not responsible for the independent operation, availability, or policies of third-party services.

12. Limitation of Liability

To the extent permitted by applicable law, Vimanthan shall not be responsible for losses or damages arising solely from reliance on general educational information, inability to access the website, technical interruptions, information provided inaccurately by a user, or circumstances outside Vimanthan's reasonable control.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws applicable in India. Subject to applicable consumer protection and mandatory laws, disputes relating to these Terms or the Services shall be subject to the jurisdiction of the courts located in Bangalore, Karnataka, India.